The operational excellence platform
Inspect, resolve, improve — and just ask.
Forma360 brings inspections, issues, corrective actions, assets and analytics into one platform. Its AI assistant answers questions about your operations in plain language — in the app or over WhatsApp.
Set up in minutes · 10 languages · Web & WhatsApp
Built for frontline teams across every industry
The platform
Everything your operation needs, in one place
Every module shares one database, one permission model and one assistant — so a finding becomes an action, and an action becomes an answer. Open any module to see how it works.
Run the day-to-day
Capture, authorise and fix — the modules your team touches every shift.
Inspections & audits
Build a checklist once, run it on any device, and turn every failed answer into a tracked action.
Hazards & observations
Anyone can report what they see — from a QR code, no login — and it lands somewhere it gets dealt with.
Actions
One board for everything that must get done — wherever it was raised, whoever owes it.
People, places & kit
The structure everything else scopes to — sites, teams, contractors, equipment.
Sites & teams
Your estate as a hierarchy, your people in groups, permissions that say who can do what — the backbone everything scopes to.
Assets
A register of the kit work happens on — typed, site-assigned, nested, and linked to the checks and actions that concern it.
Contractors
Approve who comes on site: documents and insurance verified, RAMS reviewed, inductions done, sign-in at the gate.
Documents
Policies, procedures and certificates in one controlled library — versioned, visible to the right people, signed where it matters.
Briefings
Push what the team must know — toolbox talks, alerts, policy changes — and see who has actually engaged with it.
Intelligence
Ask questions in plain language and see the whole picture.
The golden thread
A finding becomes a fix — and stays linked
Point solutions leave the connective tissue to spreadsheets. Here the inspection question, the hazard report and the investigation finding all raise actions that link back to their source — so “what did we do about it?” always has an answer, in both directions.
- Failed inspection responses raise actions carrying the exact question and site
- Hazard reports promote to incidents with photos and history intact
- Investigation findings become owned, due-dated actions at approval — exactly once
- Every record reads its follow-up work back, so audit trails run both ways
Ask, don’t dig
Your operations, one WhatsApp message away
No app to open, no dashboard to learn. Your team messages the Forma360 assistant on WhatsApp and gets answers scoped to your organisation — instantly. We match the sender to their account, look up only their data, and reply in the same chat.
- Answers scoped to the sender’s own organisation and permissions
- The same AI assistant as the web app — one bubble, every page
- Secure: every inbound message is signature-verified
Forma360 Assistant
online
How many inspections are overdue?
You have 3 overdue inspections — 2 at Riverside and 1 at Docklands. Want me to list them?
Show open high-priority actions
There are 5 open high-priority actions. The oldest is “Forklift hydraulic leak” (Warehouse B), due 4 days ago.
Getting started
How teams roll it out
- 1
Start in minutes
Create your workspace with just an email address — sign-in is passwordless, and every module is switched on from day one.
- 2
Make it yours
Add your sites, invite your team with the right permission sets, and shape the registers — categories, templates, permit types, your own risk matrix.
- 3
Run the day-to-day
Reports come in by QR code, checks run on schedule, deadlines watch themselves, and everyone clears their own “For me” queue.
Documentation
Learn it in an afternoon
A guide library that walks every module, task by task — how to build a template, issue a permit, screen for RIDDOR, brief a RAMS pack. Written for practitioners, not for the demo.
Browse the guidesBring your whole operation into focus
Set up your workspace in minutes and put inspections, issues and actions in one place.