The operational excellence platform

Inspect, resolve, improve — and just ask.

Forma360 brings inspections, issues, corrective actions, assets and analytics into one platform. Its AI assistant answers questions about your operations in plain language — in the app or over WhatsApp.

Passwordless sign-in · 10 languages · Web & WhatsApp

Built for frontline teams across every industry

ManufacturingConstructionHospitalityRetailHealthcareLogistics & transportFacilitiesEnergy & utilities

One connected platform

Everything your operation needs, in one place

Every module shares one database, one permission model and one assistant — so a finding becomes an action, and an action becomes an answer.

Inspections & templates

Build templates once, conduct inspections on any device, and turn findings into tracked actions automatically.

Issues & observations

Capture observations and incidents, run investigations, and keep everyone aligned on what needs attention.

Corrective actions

Close the loop with assigned, due-dated actions linked back to the inspection or issue that raised them.

Assets & maintenance

Keep an asset register, schedule preventive maintenance, and link work to the equipment it concerns.

Schedules & reminders

Automate recurring inspections and maintenance, with reminders so nothing slips through the cracks.

Documents

Centralise policies, procedures and evidence, with version control and controlled access.

Analytics & exports

See operational performance at a glance, and export polished PDF or Word reports in a click.

AI assistant

Ask questions in plain language and get instant, data-scoped answers — in the app or over WhatsApp.

What sets us apart

Your operations, one WhatsApp message away

No app to open, no dashboard to learn. Your team messages the Forma360 assistant on WhatsApp and gets answers scoped to your organisation — instantly. We match the sender to their account, look up only their data, and reply in the same chat.

  • Answers scoped to the sender’s own organisation
  • Powered by the same AI assistant as the web app
  • Secure: every inbound message is signature-verified

Forma360 Assistant

online

How many inspections are overdue?

You have 3 overdue inspections — 2 at Riverside and 1 at Docklands. Want me to list them?

Show open high-priority issues

There are 5 open high-priority issues. The oldest is “Forklift hydraulic leak” (Warehouse B), opened 4 days ago.

10

Integrated modules, one platform

Web + WhatsApp

Ask your data from anywhere

10

Languages, available day one

Multi-tenant

Every workspace isolated by design

Bring your whole operation into focus

Set up your workspace in minutes and put inspections, issues and actions in one place.